faq

Look, we get it!

How does the process work?

We try to make booking as simple as possible. You give us the main info about your wedding (date, location, how many hours you need) along with the photographer you'd like. We make sure they're available, get your date on their calendar, and connect them with you before your big day. Easy peazy.

How many hours do I need?

A good indicator for how many hours you’ll need is your guest count. Typically the more guests you’re having, the bigger your party and the more coverage you’ll want. On our pricing page, you can see about how many hours you’ll need based on the number of guests you have.

How do I book?

Woohoo! This is our favorite question. To book, all you have to do is fill out our contact form, and we’ll do the rest! Once we get your inquiry the first thing we do is set up a Zoom call (like we all haven’t had enough of those in 2020), just to make sure we’re the right fit for you. After that, we’ll send over our agreement along with a link to pay your retainer; a signed agreement and paid retainer gets your date officially on your photographers calendar!

How much do you charge?

The amount you pay is based on how long you want your shindig to last. You can check out all of our packages on our pricing page.

Do you charge a travel fee?

Depending on the location of your wedding, your photographer may charge a small travel fee. If your selected photographer is within 2 hours of your event date, then no travel fee is required. If the travel is more than 2 hours, a fee of $.54 per mile. If it's more than 3 hours, then a fee may be charged for the artists accommodations

Do you offer any payment plans?

Heck yeah we do, and the best part is that YOU come up with it. To book, we require a 30% retainer. After that, You can pay the remaining balance whenever you want. Our only obligation is that the balance must be paid in full two weeks before the wedding. This is so the moola gets to the photographer and they can cover their expenses.

Do you guys only do weddings?

Nope! Along with awesome weddings, we do bridal/engagement sessions as well. Check out our packages to see our full list of services.

Your wedding day is one of the most important days of your life, so, naturally, you're going to have questions about the deets! For that reason, we've put together a list of the most common questions that a couple usually has about us and our role on their big day.

Can we pick our photographer?

Heck yes you can! On our contact form you can choose your preference for photography. If they are based out of a location more than 2 hours away, then a small travel fee will be required. If you don't have a preference, then we'll check with the closest photographer to you by default.

At Authentically You, we're all about capturing your actual and unique relationship. We utilize a prompt style photography where the artist will give you a small action to do, then capture the real reactions that take place between you guys. There's absolutely no way to do this wrong; your authentic reactions as a couple is what makes you guys awesome and what we want to capture.

What if we are bad at pictures?

Do you give raw photos?

We do not give access to the raw photos that are taken. Why? Around 80% of the photos that are taken aren't suitable to be called a 'finished product'. It's our job to give you the best of the best, let us do the work of finding and delivering the best to you from your big day!

How do we get our photos?

Your photos will be delivered through your own private online gallery that is shared through your email. For weddings your images will be delivered within 6-8 weeks. For couple/engagement sessions, you can expect your images within 2-3 weeks.

How many images should we expect?

A good rule of thumb is to expect around 50 images per each hour of shooting.

Do you offer any discounts?

While we don't offer any discounts, we are more than happy to help out with a custom payment schedule that fits your needs.

What happens if we cancel or re-schedule?

In the unfortunate event of having to cancel or re-schedule, the retainer is non-refundable as the date of the event has been held on the calendar of the artist, and the artist has likely turned down work for this same date. The only instance where this doesn't apply would be from an 'Act of God' situation. The date is able to be rescheduled for a new retainer being paid for the new event.